In accordance with the provisions of the General Regulation (EU) on Data Protection, by accepting this Privacy Policy, as a USER, you give your informed, express, free and unequivocal consent for the personal data you provide through the website https://bigseoagency.com/ (hereinafter WEBSITE) to be included in a file of “CUSTOMERS AND / OR SUPPLIERS” and “WEBSITE USERS”:

Responsible for the treatment: is BIGSEO MARKETING, S.L.U. with CIF B-66562158 and registered office at C/Doctor Trueta 50, 3rd floor, 08005, Barcelona – Spain.

The contact email is info@bigseoagency.com and our business activity is to provide SEO services (Search Engine Optimization), SEM (Search Engine Advertising), Content Creation and Strategy and Inbound Marketing, Social Media Advertising, as well as Audits and Consulting related to these same services to third parties and disseminate information related to Digital Marketing through our Blog.

This Privacy Policy will be valid only for personal data obtained on the Website, not being applicable to information collected by third parties on other websites, even if they are linked by the Website.

With this, we express our commitment to maintain and guarantee the commercial relationships in a safe way through the protection of personal data and guaranteeing the right to privacy of each user of our website.

1. WHAT IS PERSONAL DATA?

A small approximation is important, therefore, the user should know that personal data would be any information relating to a person who provides us when visiting our website, or in our case, when you request a quote for example, so we will request certain personal data to meet your request.

Additionally, when the user visits our website, certain information is automatically stored for technical reasons such as the IP address assigned by your Internet access provider.

2. PURPOSE, LEGITIMACY, CATEGORY OF THE COLLECTED DATA, CONSENT TO PROCESSING, MINORS

2.1 PURPOSE

As stated in the regulations, the USER is informed that, data is collected through the sales form, which are stored in a file, for the sole purpose of sending electronic communications, such as newsletters, new posts, commercial offers, free webinars, as well as other communications that BIGSEO MARKETING S.L.U. considers interesting for its USERS. The fields marked as mandatory, are essential to perform the expressed purpose.

It may also comply through the data, to the requirements requested by the USERS.
Ultimately, the PURPOSE is as follows:

The sale and information on products and services related to digital marketing.

The provision of information on SEO, SEM, and online marketing in general through the blog and newsletter.

To answer, by email, to the doubts raised.

The acceptance of the privacy policy, through the established procedure, shall be understood for all purposes as the provision of EXPRESS AND UNQUIET CONSENT of the USER to the processing of personal data under the terms set forth herein, as well as to the international transfer of data that occurs, exclusively due to the physical location of the facilities of the service providers and data processors.

In no case will be made a different use than the purpose for which the data have been collected or send additional information that has not been requested by the USER and expressly accepted.

With the data provided by the USER, we can periodically perform analysis studies of the website to collect the number of visits and rate of permanence without identifying in this case to specific persons. No profile analysis or large-scale data processing is conducted.

2.2 MINORS

If you are over thirteen years of age, you can register on https://bigseoagency.com/ without the prior consent of your parents or guardians.

What happens if you are under 14 years of age?

In this case, the consent of your parents or legal guardians is required for us to process your personal data.

Warning: If you are under fourteen years of age and you have not obtained the consent of your parents, you cannot register on the website and we will refuse your request if we are aware of it.

2.3 LEGITIMACY

Thanks to that consent, we can treat your data as a mandatory requirement to subscribe to the website.

As you know, you can withdraw your consent at any time.

Also, because of the commercial relationship that may link the User with the company once the product has been purchased, we will be entitled to process personal data.

2.4 CATEGORY OF DATA

The data collected at no time are specially protected, but are categorized as identification data.

2.5 DATA STORAGE TIME

We will keep the user’s data for the legally established period of time or until the user requests its deletion.

2.6 ACCURACY AND TRUTHFULNESS OF THE DATA

Obviously, the user is solely responsible for the veracity and accuracy of the data submitted, exempting the company from any liability in this regard.

As a user, you must guarantee the accuracy and authenticity of the personal data provided by giving complete and correct information in the various data collection forms.

3. COMPLIANCE WITH THE APPLICABLE REGULATIONS

The company complies with the guidelines of the General Data Protection Regulation (GDPR) of the European Union.

Also, the company reports that it complies with Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce and will request consent to the USER for the processing of your email for commercial purposes at all times.

In compliance with the provisions of the regulations, we inform you that the data provided, as well as those data derived from your navigation, may be stored in the BIGSEO MARKETING S.L.U. files and treated for the purpose of responding to your request and the maintenance of the relationship established in the forms you subscribe to.

Additionally, the USER consents to the processing of their data for the purpose of informing them, by any means, including email, of products and services of the company.

If the USER does not authorize the processing of his/her data for the aforementioned purposes, he/she may exercise his/her right to oppose the processing of his/her data under the terms and conditions set forth below in the section “Exercise of Rights”.

4. SECURITY MEASURES

Bigseo Marketing S.L.U. informs you that it has implemented the necessary technical and organizational security measures to ensure the security of your personal data and avoid its alteration, loss and treatment and/or unauthorized access, given the state of technology, the nature of the data stored and the risks to which they are exposed, whether from human action or the physical or natural environment. All this in accordance with the provisions of the RGPD.

Also, Bigseo Marketing S.L.U. has established additional measures in order to strengthen the confidentiality and integrity of information in your organization. Continuously maintaining the supervision, control and evaluation of processes to ensure respect for data privacy.

Secure Server or SSL.

This website uses a secure server or SSL certificate to ensure the safety of users, this implies that the web hosting https protocol is born through a secure client/server connection.

To check it, the USER can click on the secure connection icon of the browser and thus know the identity of the website visited. Therefore, in compliance with the regulations, and with this security measure the USER data can not be read by anyone except the authorized recipient.

5. EXERCISE OF RIGHTS

Those individuals who have provided their data through https://bigseoagency.com/, may contact its owner in order to exercise their rights of accessing their data, as well as rectification or deletion, limitation and opposition regarding the data included in their files, free of charge.

The quickest and easiest method would be to access your user account directly and modify your data or delete your user account. Any information that we need to store, by virtue of a legal or contractual obligation, will be blocked and only used for such purposes instead of being deleted.

The interested party may exercise their rights by writing to Bigseo Marketing S.L.U. with the reference “Data Protection”, specifying their data, proving their identity and the reasons for their request at the following address:

Bigseo Marketing S.L.U.

C/Doctor Trueta 50, 3rd floor,
08005, Barcelona – Spain.

You can also exercise your rights by sending an email to: info@bigseoagency.com

6. LINKS OR EXTERNAL LINKS

As a service to our visitors, our website may include hyperlinks to other sites that are not operated or controlled by the Website. Therefore https://bigseoagency.com/ does not warrant, nor is it responsible for the legality, reliability, usefulness, accuracy or timeliness of the content of such websites or their privacy practices. Please be aware that before you provide your personal information to these, their privacy practices may differ from ours.

7. MODIFICATION OF PRIVACY POLICY

Bigseo Marketing S.L.U. reserves the right to modify its Privacy Policy, according to its own criteria, motivated by a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency.

Any modification of the Privacy Policy will be published at least ten days before its effective application. The use of Bigseo Marketing S.L.U. after such changes will imply the acceptance of such changes.

8. RESPONSIBLE FOR THE FILE AND TRANSFER OF DATA BETWEEN COMPANIES OF THE SAME GROUP

8.1 TRANSFER OF DATA

It is reported that, only within Bigseo Marketing SLU., personal data may be transferred to the company Mi Taladro Perforará el Cielo S.L. with the same registered office and administrator.

8.2 DATA PROCESSORS

The person in charge of the data file is Bigseo Marketing S.L.U.

As persons in charge of treatment outside the aforementioned responsible:

Bigseo Marketing S.L.U. has contracted the Hosting services to mercantile OVH HISPANO, S.L.U. (hereinafter, OVH HISPANO), with CIF B-83834747 and registered in the Mercantile Registry of Madrid, Volume 19514, Book 0, Folio 77, Section 8, Page M-342678. The registered office is in Madrid, C/ Princesa nº 22, 2º Dcha., 28008 Madrid, more information at https://www.ovh.es/soporte/documentos_legales/Aviso_legal.pdf.

The email subscription services and sending of newsletters to the company Active Campaign LLC (Identified by the trademark “Active Campaign”) and its privacy policy can be consulted at http://www.activecampaign.com/privacy-policy/.

9. SERVICES OFFERED BY THIRD PARTIES ON THIS WEB SITE

In order to provide services strictly necessary for the development of our activity, https://bigseoagency.com/ uses the following providers under their corresponding privacy conditions.

Hosting: OVH

Web platform: WordPress.Org

Web theme: Orbital Theme

Messaging and newsletter sending services: Active Campaign

Payment methods: Stripe and Paypal

Chat: Drift

Privacy tracking sources used on this site: Google (Analytics)

https://bigseoagency.com/ also studies your users’ preferences, demographics, traffic patterns, and other combined information to better understand who our audience is and what they need. Tracking our users’ preferences also helps us to show you the most relevant advertisements.

The user and, in general, any natural or legal person, may establish a hyperlink or technical linking device (e.g., links or buttons) from your website to https://bigseoagency.com/ (the “Hyperlink”). The establishment of the Hyperlink does not imply in any case the existence of a relationship between https://bigseoagency.com/ and the owner of the site or web page where the Hyperlink is established, nor the acceptance or approval by https://bigseoagency.com/ of its contents or services. In any case, https://bigseoagency.com/ reserves the right to prohibit or disable at any time any Hyperlink to the Website.

10. DO YOU NOT WANT TO RECEIVE COMMERCIAL INFORMATION FROM US OR DO YOU WISH TO REVOKE YOUR CONSENT?

In accordance with the provisions of Law 34/2002, from June 11, 2002 on Information Society Services and Electronic Commerce, you can object as a user to the use of your information for advertising purposes, market research or development of satisfaction surveys at any time, as well as revoke consent at any time (without retroactive effect).

To do so, you should send an email to info@bigseoagency.com. If you have received advertising by email, you can also object from it by clicking on the link included in it following the instructions provided. An easier way would be to access your user account and select the corresponding options.

Please, note that our systems may require a period of time that, in no case, will exceed 48 hours for your opposition or revocation to become effective, being understood that during this period of time, you can continue to receive messages.

According to the management of data associated with social profiles Bigseo Marketing S.L.U., the exercise for the right of access will depend on the functionality of the social network and the possibilities of access to information from user profiles. In relation to the rights of access and rectification, we recommend that you can only be satisfied in relation to that information that is under the control of the company.

You may also stop interacting, following or receiving information from the company’s social profiles, delete content that no longer interests you or restrict who you share your connections with, through the mechanisms stipulated in the different social networks.

The user can access the privacy policies of each social network, as well as configure your profile to ensure your privacy. Bigseo Marketing S.L.U. encourages users to familiarize themselves with the terms of use of the different social networks before starting to use them.

Facebook: https://www.facebook.com/help/323540651073243/

Youtube: http://www.google.es/intl/es/policies/privacy/

Twitter: https://twitter.com/privacy

11. PERSONAL DATA CAPTURE SYSTEMS AND THEIR PURPOSE

1. Cookies: When the user registers or browses this website, “cookies” are stored. The user can consult the cookie policy at any time for more information on the use of cookies and how to disable them.
2. Chat system: users can ask their questions through the chat offered on the website and managed by the company Drift.
3. Newsletter subscription: users will be able to subscribe to the subscription list managed by Active Campaign by filling in their name and email address.
4. Contact form for budget request: any user will be able to request a quote after filling in name, email, monthly quote, and web page for which you want to request a quote.
5. Tracking systems used on this site: Google (Analytics and Tag Manager), in https://bigseoagency.com/ also study the preferences of its users, their demographics, their traffic patterns, and other information together to better understand who your audience is and what they need. You can read the general privacy policy for Google’s services here. Additionally, you can learn here how Google uses information from websites or applications that use its services.

Tracking the preferences of our users also helps us to show you the most relevant advertisements, through the use of Google’s product, Google Adwords. According to Google’s privacy policy, they do not collect personal data. However, if you do not want us to use Google’s “remarketing” tools, you can disable this option by modifying the appropriate settings here: https://adssettings.google.com/

More information on how Google uses cookies in advertising: https://policies.google.com/technologies/ads?hl=es

Also, we would like to inform you that, for customer acquisition, we use the advertising platform Facebook Ads so when generating an ad, you can segment the audience by location, demographics, interests, etc. so the data obtained by this platform would be subject to this privacy policy from the moment the user accepts the cookies and privacy policy.

To provide a better experience to our list of subscribers and customers we use Active Campaign tracking systems (see their privacy policy) so the data obtained by this platform would be subject to this privacy policy from the moment the user leaves their data to join the community newsletter.

We will not share, sell or rent your personal information with other parties. We may share certain information with authorized third party service providers in order to provide some services.

12. SOCIAL PLUGINS

On our website we offer links and services related to different social networks (e.g. Facebook “Like”). If you are a member of a social network and click on the corresponding link, the provider of the social network may link your profile data with information about your visit to that website.

It is, therefore, advisable to inform you about the functions and policies on the processing of personal data of the respective social network (in case you access one of our websites with one of your social network profiles or share information through them).

You can access the privacy policies of the different social networks at any time, as well as configure your profile to ensure your privacy. We encourage you to familiarize yourself with the terms of use of these social networks before you start using them:

Facebook: https://www.facebook.com/help/323540651073243/

Youtube: http://www.google.es/intl/es/policies/privacy/

Twitter: https://twitter.com/privacy

13. ACCEPTANCE, CONSENT AND REVOCABILITY

The User declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the processing thereof by Bigseo Marketing S.L.U. in the manner and for the purposes stated in the legal notice.

As you know and as we have communicated throughout these privacy policies, you may revoke your data at any time, but always without retroactive effect.

14. CHANGES TO THIS PRIVACY POLICY

BIGSEO MARKETING S.L.U. reserves the right to modify this policy to adapt it to new legislation or case law as well as industry practices. In such cases, the Provider will announce on this page the changes introduced reasonably in advance of their implementation.

© 2020, Bigseo Marketing SLU